Refund policy

We accept returns from customers in the United States only.

Return window: You have 30 days from the date of delivery to request a return. Items must be unworn, unwashed, and have their original tags attached.

Return shipping: Customers are responsible for the cost of return shipping.

How to start a return: Email support@dylncollective.com with your order number. We will reply with return instructions and the return address. Items sent back without first requesting a return will not be accepted.

Refunds: Once we receive and inspect your return, we will issue a refund to your original payment method within 5-10 business days. Your bank or card issuer may take additional time to post the refund.

Damaged, defective, or wrong items: If your order arrives damaged, defective, or is the wrong item, contact us within 7 days of delivery with photos of the issue. We will cover the cost to make it right.

Print-to-order tees: Print-to-order tees are made specifically for you and cannot be returned unless they are defective or misprinted.

Contact us: DYLN Collective, 11700 Thomas Trl, Oklahoma City, OK 73173, support@dylncollective.com, (657) 373-1736